FREEWARE CentreDesk Artizan call-centre 6.101
Free Version
Publisher Description
CentreDesk Artizan is a FREEWARE multi-user call centre solution. One of the CentreDesk Help Desk group, that are affordable and easy to use.
Core elements are:
Fast, easy call logging, easy call tracking, with the full history of all actions taken.
Easily assign logs to artisans
Time tracking (calculates holidays and working days) and flagged to indicate the current status and duration
Logs that are awaiting a reply for quotations, or are in the workshop, or awaiting parts are automatically set to On Hold;
Security ensures that only logs assigned to individual artisans can be viewed by them.
Provides a flexible workflow.
Your customers are kept informed as to the progress of reported faults, with emails being sent to confirm:
That the issue has been logged, and the details
Log completion.
Your SLA Contract labour charges are automated for quotations and invoices, so you don't need to remember the different rates for each client and category.
A fully functional Parts inventory
To maintain good relations with your customers, the CentreDesk solution makes available the tools needed to provide the support and attention to detail, that prevents issues from falling between the cracks.
About FREEWARE CentreDesk Artizan call-centre
FREEWARE CentreDesk Artizan call-centre is a free software published in the Databases & Tools list of programs, part of Business.
This Databases & Tools program is available in English. It was last updated on 27 March, 2024. FREEWARE CentreDesk Artizan call-centre is compatible with the following operating systems: Windows.
The company that develops FREEWARE CentreDesk Artizan call-centre is Merging Technologies. The latest version released by its developer is 6.101. This version was rated by 3 users of our site and has an average rating of 4.3.
The download we have available for FREEWARE CentreDesk Artizan call-centre has a file size of . Just click the green Download button above to start the downloading process. The program is listed on our website since 2012-01-01 and was downloaded 337 times. We have already checked if the download link is safe, however for your own protection we recommend that you scan the downloaded software with your antivirus. Your antivirus may detect the FREEWARE CentreDesk Artizan call-centre as malware if the download link is broken.
How to install FREEWARE CentreDesk Artizan call-centre on your Windows device:
- Click on the Download button on our website. This will start the download from the website of the developer.
- Once the FREEWARE CentreDesk Artizan call-centre is downloaded click on it to start the setup process (assuming you are on a desktop computer).
- When the installation is finished you should be able to see and run the program.
