FREEWARE CentreDesk Artizan call-centre 6.101


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Publisher Description



FREEWARE CentreDesk Artizan call-centre is a free software application from the Databases & Tools subcategory, part of the Business category. The app is currently available in English and it was last updated on 2012-01-01. The program can be installed on Win2000, Win7 x32, Win7 x64, WinServer, WinVista, WinVista x64, WinXP.

CentreDesk Artizan is a FREEWARE multi-user call centre solution. One of the CentreDesk Help Desk group, that are affordable and easy to use.
Core elements are:
Fast, easy call logging, easy call tracking, with the full history of all actions taken.
Easily assign logs to artisans
Time tracking (calculates holidays and working days) and flagged to indicate the current status and duration
Logs that are awaiting a reply for quotations, or are in the workshop, or awaiting parts are automatically set to On Hold;
Security ensures that only logs assigned to individual artisans can be viewed by them.
Provides a flexible workflow.
Your customers are kept informed as to the progress of reported faults, with emails being sent to confirm:
That the issue has been logged, and the details
Log completion.
Your SLA Contract labour charges are automated for quotations and invoices, so you don't need to remember the different rates for each client and category.
A fully functional Parts inventory
To maintain good relations with your customers, the CentreDesk solution makes available the tools needed to provide the support and attention to detail, that prevents issues from falling between the cracks.

FREEWARE CentreDesk Artizan call-centre (version 6.101) has a file size of 20.00 KB and is available for download from our website. Just click the green Download button above to start. Until now the program was downloaded 258 times. We already checked that the download link to be safe, however for your own protection we recommend that you scan the downloaded software with your antivirus.

Program Details



General

 
Publisher Merging Technologies
Released Date 2012-01-01
Languages English

Category

 
Category Business
Subcategory Databases & Tools

System requirements

 
Operating systems windows

Download information

 
File size 20.00 KB
Total downloads 258

Pricing

 
License model Free
Price N/A

Version History



Here you can find the changelog of FREEWARE CentreDesk Artizan call-centre since it was posted on our website on 2015-04-25. The latest version is 6.101 and it was updated on soft112.com on 2017-02-19. See below the changes in each version:

version 6.101

posted on 2012-01-01

Full unlocked Access .mdb included with download

version 5.402

posted on 2009-05-01

Freeware






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Downloads last week: 0
Release Date: 2012-01-01
Publisher: Merging Technologies
Operating System: windows